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At Dandy Hoodie, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us so we can review your request.
Return Eligibility
Customers may request a return within 30 days of receiving their order.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Be free from stains, damage, or signs of wear
- Include the original packaging, where applicable
How to Request a Return
To request a return, please contact us at:
Email: support@dandyhoodie.us
Please include your order number, reason for the return, and any relevant photos or details.
Refunds
Once your return request has been approved and the returned item has been received and inspected, we will notify you of the outcome.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery. We will review the issue and work with you toward an appropriate solution.
Return Shipping Costs
If the return is due to a defective, damaged, or incorrect item, please contact us before sending it back.
For other returns, return shipping costs may be the responsibility of the customer.
Exchanges
If you would like to exchange an item, please contact us at support@dandyhoodie.us. Exchanges are subject to product availability.
Contact Us
For questions about refunds, returns, or exchanges, please contact:
Dandy Hoodie
Email: support@dandyhoodie.us
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